Hitech 12volt lithium batteries are a trusted storage option, being used in many of our installations. These high-performance batteries are four times lighter than lead acid varieties, leading to superior cycle life and an expected 10-year lifespan. Each device is equipped with a sealed, integrated BMS for safety and protection, and works with existing lead acid battery charging systems. For maximum convenience, we recommend a DC/DC lithium-compatible charger, as well as a battery monitor to measure the capacity. Additionally, lithium batteries charge quickly, allowing for rapid recharge from a tow vehicle or solar energy source. Finally, LiFePo4 chemistry is the safest lithium composition available.

At HiTech Power Solutions, we are committed to ensuring that your orders are delivered swiftly and securely. We collaborate with trusted carriers, such as Australia Post, to guarantee that most shipments arrive efficiently. Your order will typically be dispatched within 1-2 business days. For larger or heavier items, we may utilize alternative shipping methods to ensure reliable delivery across Australia. Each order comes with a tracking number, so you can easily monitor your parcel's progress. For any shipping-related questions, please feel free to reach out to us at accounts@hitechpowersolutions.com.au

To claim under the warranty, customers must contact HiTech Power Solutions upon encountering any product issues and provide proof of purchase for verification. Claims can be made by emailing info@hitechpowersolutions.com.au or accounts@hitechpowersolutions.com.au, or by calling 391238442 during standard Melbourne working hours. Customers must promptly inform HiTech Power Solutions of any defects, malfunctions, failures, or non-conformities in writing upon discovery. Upon receiving a claim, HiTech Power Solutions will advise the customer on possible solutions and remote rectification methods. If these efforts are unsuccessful, the customer will be instructed to return the faulty product for repairs. If the product cannot be repaired, HiTech Power Solutions will replace it with an identical or reasonably equivalent product. Major failures within the warranty period may also be eligible for repair, replacement, or refund.

At HiTech Power Solutions, your happiness is our foremost concern. If for any reason you’re not fully satisfied with your purchase, you have the option to return it within 30 days of receiving your order. To be eligible for a return, items must be unused and in their original packaging. Once we receive your return, we’ll quickly process your refund to the original payment method for further details or to start a return, feel free to contact us at accounts@hitechpowersolutions.com.au