Privacy Policy

Hi-Tech Power Solutions
(Website & Mobile Application)

Introduction
At Hi-Tech Power Solutions, we value your privacy and are dedicated to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, and safeguard your data when you engage with our websites, mobile applications, and services. Our commitment to transparency ensures that you understand how your information is handled and your rights regarding its use. By accessing our platforms, you acknowledge and agree to the terms of this Privacy Policy.

1. Information We Collect
We collect two types of information from our users:

a. Personal Information:
When you use our websites or mobile application, we may collect personal data such as
your name, email address, home or work address, telephone number, or any other
information you provide. Additionally, we may collect demographic details such as your
age, gender, preferences, and interests.

b. Non-Personal Information:
We also collect non-identifiable information such as your IP address, browser type,
operating system, device information, time and date of access, and referring website
URLs. This data helps us improve our services and ensure a seamless experience across
devices.

2. Use of Your Personal Information
Hi-Tech Power Solutions uses your personal information for the following purposes:

• To operate and provide our websites and mobile application services.
  
• To send you relevant product or service information, including updates, new offerings, and offers.
  
• To conduct surveys or research to gather feedback on our current and potential services.

3. Sharing Your Information
We do not sell, rent, or lease your personal information to third parties. However, we may share your information with trusted partners or vendors who assist us in the following:

• Performing statistical analysis.
  
• Sending you email or postal mail.
  
• Providing customer support.
  
• Arranging product deliveries.
  

These third parties are contractually obligated to maintain confidentiality and are not permitted to use your personal information for other purposes.

Hi-Tech Power Solutions may disclose your personal information if required by law or in good faith belief that such action is necessary to:

• Comply with legal requirements.
  
• Protect and defend the rights or property of Hi-Tech Power Solutions.
• Safeguard the personal safety of users or the public in emergency situations.

4. Use of Cookies
We use cookies to enhance your browsing experience and offer personalized features. Cookies are small text files stored on your device that help us remember your preferences and settings.

• Cookies help us recognize you when you return to our site, saving you time and effort.
  
• You can control cookie settings in your browser. If you choose to disable cookies, certain features of the website and mobile app may not work as intended.

5. Security of Your Personal Information
We employ industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. All sensitive data (such as credit card information) is encrypted during transmission. We store your data in secure servers protected by firewalls and other advanced security protocols.

6. Mobile Application Privacy
When you download and use our mobile application, we may collect additional information related to your device, including but not limited to:

• Device type and model.
  
• Mobile operating system version.
  
• Usage data (features you use, interactions, and time spent).
  

This data helps us optimize the mobile app experience for your device and improve app functionality.

7. Updates to Privacy Policy
Hi-Tech Power Solutions may update this Privacy Policy from time to time. When we do, we will post the updated policy on our website and indicate the date of the last revision. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

8. Contact Information
If you have any questions or concerns about our privacy practices, please contact us at:

• Email: accounts@hitechpowersolutions.com.au
  
• Email: info@hitechpowersolutions.com.au

We value your feedback and will use reasonable efforts to resolve any concerns promptly.