Shipment Policy

Unless specifically agreed to by HiTech Power Solutions in writing, deliveries shall be dispatched only upon receipt of full and complete payment as per prices specified in the website and/or as per invoice(s) presented to the buyer, inclusive of Goods and Services Tax, Freight charges and any other prices as specified. All attempts shall be made by HiTech Power Solutions to deliver orders within 5 working days of receipt of full payment or of such lead times advised by HiTech Power Solutions. If a buyer had not received an order within 10 days, the buyer shall notify HiTech Power Solutions via Email. In the event that an item is out of stock, HiTech Power Solutions shall inform the buyer at their earliest convenience.

In the case of whole sale buyers with pre-approved credit where Buyer’s credit is or has become unacceptable to HiTech Power Solutions, in its sole discretion, HiTech Power Solutions may, at its option, terminate the order, refuse to make deliver/shipment or refuse to make further deliveries/shipments, in each case unless and until payment is made by Buyer or satisfactory security for payment is received by HiTech Power Solutions prior to shipment.

In the absence of specific instructions, HiTech Power Solutions will select the carrier but shall not be deemed thereby to assume any liability in connection with the delivery/shipment, nor shall the carrier be construed to be the agent of HiTech Power Solutions. Buyer must provide its own insurance if required. Title and risk of loss or damage shall pass from HiTech Power Solutions to Buyer upon delivery by HiTech Power Solutions to the possession of the carrier. Any claims for loss, damage, or non-delivery shall be filed with the carrier. Unless otherwise specified in writing by HiTech Power Solutions, Buyer is responsible for all site preparation and for receiving, storing, installing, starting up and maintaining all Products. In its sole discretion, HiTech Power Solutions may provide a quotation for services to assist Buyer in some or all of these functions if requested.

HiTech Delivery Policy

The estimated shipping schedule stated or confirmed by HiTech Power Solutions is based on HiTech Power Solutions prompt receipt of all necessary information and/or goods from Buyer to properly process the order, and does not constitute a commitment to deliver Product in accordance therewith. HiTech Power Solutions will use reasonable efforts to deliver/ship on or before the estimated shipping dates. Should these reasonable efforts entail additional costs as a result of actions or inactions of parties outside the control of HiTech Power Solutions, including, without limitation, those of Buyer, HiTech Power Solutions shall be entitled to additional compensation.

Terms and Methods of Payment

All payments are to be made in Australian Dollars. Unless otherwise specified in writing by HiTech Power Solutions, all payments are due prior to any products been dispatched. In the case of whole sale customers with approved credit, all payments are due net 30 days from date of invoice. Without limiting any other remedies available to it at law or in equity, HiTech Power Solutions shall have the right to terminate the order or to suspend further deliveries under any order and agreement with Buyer in the event that Buyer fails to make any payment to HiTech Power Solutions when due. HiTech Power Solutions may recover all costs of collecting past due amounts (including reasonable legal fees and expenses).

Calibration

The products (data loggers, sensors, etc.) may come with a factory calibration certificate, traceable to manufacturer’s country standards (customers to verify this at the point of ordering, if they have a requirement to). HiTech Power Solutions can provide a calibration certificate, traceable to Australian standards, additional charges apply. HiTech Power Solutions will perform calibrations using calibration standards that are traceable to National Standards in Australia. The certificate issued may not be reproduced, except in full, without the prior written approval of HiTech Power Solutions

HiTech Export Policy

If the Products ordered are to be exported from Australia, the quoted shipping dates are subject to receipt of all export documents and authorizations. Products exported will be exempted from Australian Goods and Services Tax.